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· 3-in-1 Botanical Soap Bar: approximately 18-24 months from date of purchase.

· The Balm: approximately 12 months from date of purchase.

· Botanical Clay Mask: approximately 12 months from date of purchase.

· Botanical Exfoliating Powder: approximately 12 months from date of purchase.

· Botanical Fragrance: approximately 36 months from date of purchase.

· Botanical Aroma Mist: approximately 36 months from date of purchase.

Cold process soapmaking is a centuries-old method of making soap. This involves combining oils with water and sodium hydroxide (lye)—a process known as saponification. No lye remains in the soap after saponification. After being cut, the soap bars cure on a rack for several weeks, which allows ample time for any remaining water to evaporate, leaving behind a solid bar of soap. This soapmaking method preserves the nutritive properties of the oils and results in a bar with naturally occurring glycerin, a well-known skin hydrator.

Approximately 2-4 weeks with daily use. To increase the longevity of your bar, be sure to store it in a cool and dry spot when not in use.

Yes, all Sevansa 3-in-1 Botanical Soap Bars are gentle, skin-nurturing, and formulated for use on face and body.

Yes, all Sevansa products are free of common allergens such as tree nut oils, soy, and coconut oil. However, it’s still recommended that you perform a patch test if you have high sensitivity to these items.

Yes, all Sevansa products are gentle and specially-formulated for sensitive skin. However, it’s still recommended that you perform a patch test if you have particularly sensitive skin, and discontinue use if irritation occurs.

There are two Sevansa products made especially gentle enough for mothers-to-be: Bare & Unscented 3-in-1 Botanical Soap Bar and The Balm.

However, as always, if you are pregnant or breastfeeding, it is still recommended that you consult with your healthcare provider prior to starting any new skincare or body care product.

No, only the purest plant-based ingredients make it into a Sevansa product. No synthetic fragrances, colors, or detergents are ever used. Adhering to 100% ingredient transparency, every ingredient in a Sevansa product is listed on the product label for peace of mind.

Yes, every Sevansa product is vegan and cruelty-free, always.

Yes, all Sevansa products are gluten-free. However, it's still recommended that you perform a patch test if you have high sensitivity to gluten.

Yes, all Sevansa products are free of palm oil.

If you need to make updates to your order, please notify me no later than 4 hours after placing the order. Please email me at info@sevansa.com with your order number and desired changes.

Most orders are processed in 2-4 business days.

Currently, I only ship within the US and its territories.

Due to the personal nature of Sevansa products, returns or exchanges cannot be accepted (except on products that arrived to you damaged). However, I stand behind the quality of Sevansa products and your satisfaction matters. So please contact me at info@sevansa.com to seek a resolution.

Please send me a photo of the damaged product, along with your order number, to info@sevansa.com within 3 days of receiving your item.

Sevansa is not responsible for packages that are lost or stolen once they’ve been scanned by USPS. If a package is marked as “delivered” but hasn’t been received by you, it typically shows up within 24-48 hours of the “delivered” notification.

If you still haven’t received your package within 24-48 hours of the “delivered” notification, please visit the USPS website at https://www.usps.com/help/claims.htm to review information on how to file a claim with USPS. Unfortunately, products and shipping cannot be refunded in this situation.